Packers and Movers from Bangalore Privacy Policy

Last updated: 21 October 2026

This policy explains what personal information Packers and Movers from Bangalore receives when you visit this website, send a moving enquiry, or contact us by phone, WhatsApp or email; why we use it; who else may receive it; and how you can ask us to correct or delete it.

1. Who we are

This website is run by Packers and Movers from Bangalore, #48, 27th Main Road, Sector 1, HSR Layout, Near Agara Lake, Bangalore - 560102. You can reach us about privacy matters at info@packersandmoversfrombangalore.in or on 7015440700 (call or WhatsApp).

This policy covers this website and the enquiries and move-related communication that reach us through it, not other companies' websites or apps that our pages link to or display.

2. Information you share with us

Enquiry and contact forms

Our contact form asks for your name, phone number, moving-from and moving-to locations, and optionally your email address and a message. The first four are required. Other enquiry forms collect the details named in their own fields. Submitting an enquiry sends those details to our server for business email and enquiry-record processing. An internal source label may identify the website or form used.

Our forms do not ask for card numbers, UPI PINs, OTPs or bank passwords. Please never share a PIN or OTP with anyone claiming to call from us.

Submitting a form, seeing an estimate on a page, or opening a WhatsApp link does not by itself confirm a booking. Ask us to confirm service acceptance, the moving date, inventory, scope, charges and booking conditions separately.

Phone calls, WhatsApp and email

If you call, message or email us, we receive your number or email address and whatever you tell us, such as moving date, items, floor level or booking questions. On the Contact Us page, the status-request controls prepare a WhatsApp message with the booking or tracking reference you enter. Selecting that option passes the reference to WhatsApp to prepare your draft. Send the message in WhatsApp if you want it delivered to our team.

Details needed if you go ahead with a move

If you decide to book, we may need fuller pickup and delivery addresses, the name and phone number of the person receiving goods at the destination, a list of items, and billing details for an invoice. If a particular move needs a document, we will tell you which one and why. Please only give someone else's details, such as a receiver at the destination, if they know you are doing so and are happy to be contacted about the delivery.

3. How we use your information

We use the information described above to:

• reply to your enquiry and call or message you about it;
• give an estimate, and plan, carry out and follow up a move you book;
• prepare invoices and keep business records where they are needed;
• deal with questions, complaints or claims about a move;
• keep the website working, find faults and understand, in general terms, how pages perform;
• respond to privacy requests and meet obligations under applicable law.

Enquiry details are provided for these service-related purposes. Tell us if you no longer want follow-up about an enquiry. Some service-related or record-related communication may still be needed for an active move or to deal with your privacy request.

4. When information is shared

We share personal information only where it is needed for one of the purposes above:

• People carrying out your move: the team or transport partner handling packing, loading, transport or delivery may receive the names, phone numbers, addresses and item details they need for that job.
• Service providers: our website hosting, email and phone or messaging services handle information in order to carry and store it for us.
• Messaging and content platforms you choose to use: if you contact us on WhatsApp, the message passes through WhatsApp under its own terms and privacy policy.
• Legal reasons: where we are required by law, or need to protect our rights, our customers or the public, for example in response to a valid request from an authority.

Hosting, email, messaging and embedded-content providers may process information in the countries where their systems operate. Contact us if you need more information about handling information for your particular enquiry or move.

5. Photos, inventory lists and documents

Photos and videos of your rooms and belongings help us judge the volume of goods and the packing needed. They can also show much more than furniture. Before sending them, please:

• frame the shot on the items to be moved, not on people, especially children;
• keep family photos, certificates, addressed mail, open screens, medicines, your house number and vehicle number plate out of view unless we ask;
• switch off camera location tagging if you prefer not to share it;
• list valuables in words rather than photographing jewellery, cash or safes;
• send an ID or vehicle document only when we have asked for a specific one for a specific reason, and ask us whether a masked copy is acceptable.

If you have sent something by mistake, tell us and we will remove it from our records where we reasonably can. Copies may remain in WhatsApp or email on your own device and with the platform, which we cannot delete for you.

6. Website and technical data

Hosting and server records

Like most websites, our hosting may record technical details when your browser requests a page, such as your IP address, the page requested, the time, and your browser type. These are used to deliver pages and investigate problems.

Cloudflare Web Analytics

Our pages load a small Cloudflare Web Analytics script. Cloudflare describes it as reporting page views and loading-speed measurements. According to Cloudflare, it does not use cookies or local storage in your browser to collect these usage figures, and it is not designed to build an advertising profile of you. These page-performance metrics are separate from the enquiry details you submit. This description applies to Cloudflare Web Analytics; hosting, security and embedded-content services have their own processing.

Other services that load with our pages

To display the site, pages load files such as layout styles from Bootstrap through jsDelivr and icons from Font Awesome through cdnjs. Some moving pages also show a Google Map or a YouTube video. When your browser loads any of these, it contacts that provider directly, which can share network and request information such as your IP address, browser details and referral information permitted by your browser settings. For maps and videos this can happen as soon as the embedded content loads, not only when you click on it. These providers handle that data under their own privacy policies.

7. Cookies and browser storage

You do not need to create a customer account to use our public enquiry forms. Browser storage used by our checklist is explained below. Cookies used by hosting, security or embedded-content providers are separate from that checklist feature and from the Cloudflare Web Analytics metrics described above.

Third-party content described above, such as Google Maps or YouTube embeds, may set or read its own cookies or similar identifiers under that provider's rules. You can block or delete cookies and site data in your browser settings, use private browsing, or use a content blocker. Blocking storage or third-party content can affect features such as saved checklist progress, maps or videos.

8. Our calculator and checklist

Cost-of-living calculator

The amounts you type into our cost-of-living calculator are worked out within the page in your browser. The calculator itself does not send those amounts to us or save them for a later visit. Reset the tool or reload the page when you have finished, particularly on a shared device. The result is a planning figure for your own budgeting. It is not a moving quote, and we do not see it unless you choose to tell us.

Rajasthan moving checklist

Our Rajasthan moving checklist remembers which tasks you have ticked by saving task ticks in your browser's local storage. This stays on your device; it is not sent to us. The owner, due date and note fields on the checklist are not saved and disappear when you reload the page.

9. How long we keep information

We keep enquiry and move records for as long as they are reasonably needed: to answer your enquiry, carry out and support a move, handle any later questions, complaints or claims, and keep records that law requires us to keep. Different records may be kept for different periods. When information is no longer needed, we aim to delete it or keep it in a form that no longer identifies you. Copies in email inboxes, messaging apps or backups may take longer to be removed.

10. Your requests and choices

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023 and its Rules as they come into effect, you may ask us to:

• tell you what personal information we hold about you and how we use it;
• correct details that are wrong or out of date;
• delete information we no longer need;
• stop contacting you about an enquiry, or withdraw consent you have given for a particular use.

Some requests may be limited. For example, we may need to keep invoice or claim records, finish a move already under way, or keep information to meet a legal requirement. If so, we will explain what we can and cannot do.

How to make a request safely

• Email info@packersandmoversfrombangalore.in, or WhatsApp or call 7015440700, ideally from the phone number or email address you used for the enquiry.
• Tell us your name, the from and to locations, roughly when you contacted us, and what you would like corrected or deleted.
• Share a booking or tracking reference only in that private message or email. Please do not post it in public reviews, social media comments or group chats, where anyone could use it to ask about your move.

To protect you, we may ask a question to confirm that the request is genuinely from you, especially if it comes from a different number or email. We will only ask for what is needed to confirm this.

11. Children

Our services are meant for adults arranging a move for themselves, their family or their organisation, and bookings should be made by an adult. We do not knowingly seek personal information from children. If you believe a child has sent us their details, please contact us and we will deal with it.

12. Security

We take reasonable steps to limit who can see enquiry and move records. No website, email or messaging system is completely secure, and messages sent by email or WhatsApp travel through other companies' networks. Send only what a move needs, and tell us straight away if you think your information has been misused.

13. Changes to this policy and contact

We may update this policy when the website, our tools or our practices change, or when the law requires it. The date at the top shows when it was last revised.

You may also find our Terms and Conditions and About Us pages useful, or use the Contact Us page for general questions.

Common questions